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Chatbot vs. person: Research on human-machine interaction

Dr Jenny Lynden, a Staff Tutor in the School, has been researching human-machine interaction. In a recent article in the journal Discourse, Context & Media, Jenny, together with a colleague from the University of Surrey and designers from a chatbot company, AMO, published findings from their research. They used a microlevel sociolinguistic analysis to understand how… Continue reading Chatbot vs. person: Research on human-machine interaction